Customer inquiry (footer): a lightweight way to start sourcing

Customer inquiry (footer): a lightweight way to start sourcing

Buyer Guide

Not every purchase starts with SKU search. If your need is still being clarified, or you want a feasibility check first, the homepage footer customer inquiry is a lightweight channel. Split your message into four blocks: what, how much, when, and where to ship—even partial detail beats a vague “any stock?”.

Common pitfalls: only leaving a messenger handle without timezone; model numbers without use-case; no contact method at all. If you already filed an RFQ, reference its link for deduplication.

This channel is for triage and assistance, not instant matching; response times may vary. For urgent needs, also message sellers and confirm in orders.